WHAT TIME ARE CHECK-IN AND CHECK-OUT?
Check-in: 4:00 pm
Check-out: 10:00 am
IS THERE FREE PARKING AVAILABLE?
Yes. All sites receive 1 parking spot with reservation in our general parking lot. It is a short walk to all the sites. We also have golf cart service which the staff can assist with if needed.
ARE YOU PET FRIENDLY?
Yes! Rancho Moonrise welcomes all well-behaved dogs with their owners for an additional fee of $75.00. There is a 1 dog maximum with an 60 lb maximum weight each. Please note that not all accommodations are pet friendly.
Dogs must be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time. Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a plastic bag, placed in a trash can. Noisy, vicious, or unruly dogs are not allowed. Rancho Moonrise is not responsible for, and will hold the dog owner accountable, for any injury or damage caused by your dog.
Dogs may not be left unattended at any time in your accommodation. There are no exceptions to this rule.
We offer doggie relief stations around the property. Pet Owners are required to bring their pets to one of these stations. All dog waste must be disposed of by the owner. There are trash cans located throughout the property for your convenience and dog waste bags are provided. Please do not let your dog urinate on the grass, as it kills the grass.
Damage to furniture, flooring, doors, beds, bedding, etc., caused by your dog will result in a fee for repair or replacement which will be charged to your credit card on file. Additional cleaning costs accrued as a result from your dog – are the responsibility of the owner.
If your dog is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. Any guest who arrives with a dog without prior authorization from Rancho Moonrise staff may be denied accommodations, depending on management’s appraisal of the situation.
WHAT IS YOUR CANCELLATION POLICY?
LEAVE NO TRACE: Please pick up all garbage in and around your sleeping site and place in garbage cans. Any garbage leftover that staff has to clean up will incur a $300 fine. Please treat our grounds like your own home.